Details of Gala Bingo
Logo of Gala Bingo
4.5 /10

Gala Bingo online Review 2024: Read This Before You Play!

Gala Bingo is popular but has a lot of customer complaints and scam allegations. Rigged games and bad payouts are just the start. And their customer service? Prepare to wait forever on hold.

Licensed and regulatedFast withdrawalsRigged gamesScam allegationsWithdrawing issuesPoor customer support
78%
Have you experienced issues with withdrawals on Gala Bingo?
40%
Would you refer Gala Bingo to your friends?
TAKEAWAYS
about Gala Bingo
  • 1. Gala Bingo has a ton of bingo games and more than 700 slot games.
  • 2. Users often have problems withdrawing their earnings.
  • 3. Customer support is available all the time, but they often aren't helpful.
  • 4. People often say games are rigged and scams are occurring.
  • 5. The site gives a great welcome offer for new players.
  • 6. The mobile app is easy to use, but sometimes it crashes.
  • 7. Low payout rates and no significant wins make users frustrated.

However, some players have reported disappointing experiences, which can erode trust in the platform. For instance, one player spent over £200 on slots without winning anything significant, raising questions about the fairness of the platform.

  • ->While this variety is certainly exciting, frequent complaints about dead spins can detract from the overall experience.
  • ->Some players have reported long streaks of losing spins, which can be frustrating and make it difficult to fully appreciate the variety of games available.
Recommendation by

Gala Bingo has lots of games, but people often complain about fairness and non-winning spins. Maybe try other platforms for a better experience.

Is Gala Bingo scam or legit? Sorting through bonuses and promotions

Gala Bingo's bonuses and promotions are pretty tempting, offering new players a sweet deal: £50 for just a £10 deposit and spend on bingo tickets. Additionally, they feature special promos, daily jackpots, and free bingo games to keep things exciting.

Example of Gala Bingo Promotion Page

However, the fine print can be tricky, and some users have reported issues. For instance, one user found out that even after meeting the initial wagering requirements, additional rules delayed their withdrawal for weeks.

A frustrated user waiting for withdrawal with a caption "When you thought you met all the requirements, but Gala Bingo says 'Not so fast!'"

As a result, the bonuses and promotions can sometimes feel more like a hassle than a reward.

Recommendation by

The bonuses at Gala Bingo have tricky terms and conditions. Make sure to read the details, or maybe try other platforms with simpler deals.

Gala Bingo casino games: Great interface, frustrating processes

The mobile app, available on both iOS and Android, offers a smooth and visually appealing experience, with bright colors and simple navigation making playing fun and easy.

However, some issues can detract from the overall experience:

  • ->Many players have trouble withdrawing their winnings, with some facing frustrating delays. For instance, one person had to wait over a month for their money due to repeated verification checks.
  • ->The excitement of playing can wear off with frequent dead spins and few big wins. One unhappy user, who spent hundreds of pounds without any major wins, decided to leave Gala Bingo for a better platform.
Frustrated player with no big wins meme idea: "When you spend hundreds and win nothing"

These problems highlight the disparity between what the site promises and what users actually experience. The site's flashy appearance can be misleading, and the actual experience may not live up to expectations.

Recommendation by

Even though Gala Bingo looks good, its problems and withdrawal hassles might make players look for better options.

Gala Bingo review: customer support falls short

Customer support is super important for any online platform. Gala Bingo offers 24/7 help through live chat, email, and phone, which should provide quick fixes and constant support.

However, many players have a different experience, often facing slow replies and unhelpful, generic responses. For example, a player with an urgent withdrawal issue had to wait 72 hours for a reply that was just a generic message.

These delays and lack of personal help frustrate players, turning what could be a good support system into a significant drawback.

The poor follow-up during important times makes users feel unsupported, ultimately hurting their loyalty and trust in the platform.

Recommendation by

Gala Bingo's customer support often disappoints, leaving players frustrated and without assistance when they need it most.

Gala Bingo app: old payment methods, new issues

In contrast, the lack of cryptocurrencies as payment options feels outdated, as they offer faster transactions with lower fees, putting Gala Bingo at a disadvantage. Some players who are accustomed to using Bitcoin on other platforms have expressed disappointment at having to use slower methods.

Payment methods
  • ->One player experienced a particularly lengthy wait, requiring repetitive checks, which proved to be a frustrating experience.
Recommendation by

Gala Bingo's old-school payment methods and slow withdrawals might not cut it for today's gamers. They want quick and easy transactions.

Gala Bingo

4.5

1Sign up on their website

2Deposit to get a £10 welcome bonus + £10 extra spins

Try Gala Bingo yourself

Is Gala Bingo a scam or legit?

Gala Bingo was once a prominent name in the UK's online bingo scene, known for being trustworthy and fun, with the UK Gambling Commission and Gibraltar Government backing them up, making it seem like a safe place to play.

Gala Bingo's platform showing its licensing by the UK Gambling Commission and Gibraltar Government

However, their reputation has recently taken a hit, with numerous reports about not paying winnings and even rigged games. These complaints can be seen on sites like REVIEWS.io and Trustpilot, where Gala Bingo's ratings are under 3 out of 5 stars.

One player shared their story about winning a big jackpot but facing endless delays and never getting paid, leaving the issue unresolved. These stories of disappointment and distrust are a stark contrast to the platform's claims of being reliable.

The negative feedback from many users paints a poor picture of how Gala Bingo operates now, with its failure to handle important user complaints properly leading to a loss of trust.

Recommendation by

Gala Bingo's rep took a hit because of non-payment and rigged game claims. Maybe try out more reliable platforms. After all, who doesn't love getting paid?

Conclusion: potential hidden by disappointment

Gala Bingo boasts an impressive array of games, enticing bonuses, and a user-friendly design, making it appealing to both new and experienced players. Maybe look after the Gala Bingo alternatives. However, its overall experience is somewhat marred by several issues. These include:

  • ->Complicated withdrawal processes
  • ->Slow customer support
  • ->Concerns about game fairness

These issues detract from its strengths.

Customer support taking forever with a funny twist
Recommendation by

While Gala Bingo still draws players in with its initial appeal, its underlying issues and bad user experiences are big turn-offs. If you want a reliable and hassle-free gaming platform, the negatives outweigh the positives, making it not the best choice. Checking out other reputable options might give you a safer and more satisfying online bingo experience. Right now, Gala Bingo's promise feels unfulfilled, stuck in the shadow of its former glory.

Community Comments

What is your opinion on Gala Bingo?NEW

This article was written, checked and verified by multiple authors to ensure maximum accuracy and up to date data. We strive for providing the best and most helpful resources about Online Bingo available.

  • Profile Picture of author Mungolian Editorial Staff
    Mungolian Editorial StaffPublisher and authors with years of experience.
  • Author image of Ilias
    Ilias GiokasExperienced editor and passionate journalist.

Have suggestions or want to become an author for our online bingo magazine as well?

Logo of Gala Bingo

Gala Bingo

90, 80, 75, 50 & 30 Ball Games
Daily Bingo promo
Good mobile app

What is your opinion on Gala Bingo?NEW